Our Technologies
Behind Every Call, a Powerful Platform
Asterisk Integration
At the core of our service is Asterisk, the world’s leading open-source software capable of transforming an ordinary PC into an IP PBX. Asterisk enables a customizable telephony solution tailored to your business needs. Asterisk ensures reliable, scalable communication management—from call queues to conference calls and system integration.
Push Notification-Based VoIP App
Our VoIP app uses push notifications which is a better way to handle incoming calls on your mobile app. With push notifications, you can receive an incoming call even when your phone is locked or an app isn’t running in the background. Unlike traditional VoIP apps, our app conserves battery by using push technology to activate your device only for incoming calls.
Single Number Solution through PSTN to VoIP Bridge
We are here to simplify your communication with our advanced PSTN to VoIP bridge solution. Explore how our technology smoothly combines traditional phone lines with VoIP and offers you a good communication experience with a single number. We offer a PSTN to VoIP bridge for a unified company phone number that is fit to be used across multiple devices and locations, ensuring seamless customer contact. Whether you are in the office or anywhere, your single number follows you and provides consistency and reliability.
AI-Based Reception and Smart Routing
Our intelligent system efficiently directs incoming calls to the most appropriate transfer destination. This system prioritizes routing based on predefined rules set by system owners. Our call routing system uses caller input and data to identify them and determine the purpose of their call. It then automatically directs the call to the appropriate agent or department based on the predefined rules. If the primary target is unavailable, the system intelligently determines the best alternative based on call type and purpose, cascading through available agents until it finds the most appropriate one, in order. This ensures that your calls are handled efficiently, improving customer satisfaction and streamlining your operations.
Why Choose Us?
Scalable Solutions for Every Business Size
From agile startups to global enterprises, our VoIP technology is built to grow with your business. ReceptionMonk offers flexible and customized plans that evolve alongside your communication needs so you can expand with confidence.
Collaboration-Driven Communication
Enable seamless teamwork with tools designed for real-time collaboration and co-creation. Our platform fosters connection across teams and locations, helping you drive productivity and innovation at every level.
Efficiency, Productivity, and Cost Savings
ReceptionMonk is more than just a communication app, it’s a performance enhancer. With features focused on streamlining operations, improving response times, and reducing communication costs, we help you do more with less.
Contact
269, 2nd Floor, Napier Town, Opp. Bhawartal Garden Jabalpur, M.P. India (482001)
hello@receptionmonk.com
+91-7647868764